Expert Witness Truism: Respond to Them Promptly

Expert Witness Truism:

• Email them back … promptly

• Respond to the DM … promptly

• Text back a response … promptly

• Return that phone call … promptly

Fail to do so … and you’ll stay UnRetained

𝗨𝗻𝗥𝗲𝘁𝗮𝗶𝗻𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝘁:  "𝘐'𝘭𝘭 𝘳𝘦𝘵𝘶𝘳𝘯 𝘵𝘩𝘢𝘵 𝘤𝘢𝘭𝘭 𝘭𝘢𝘵𝘦𝘳"

𝗥𝗲𝘁𝗮𝗶𝗻𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝘁: "𝘏𝘪, 𝘐𝘵'𝘴 𝘋𝘳. 𝘟𝘠𝘡, 𝘳𝘦𝘵𝘶𝘳𝘯𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘤𝘢𝘭𝘭"

Across countless Litigation Consults, one thing is clear
↳Physicians make themselves 𝗩𝗘𝗥𝗬 difficult to reach

This is contrary to my process:

• I respond to text messages promptly
• I answer every email with medical insights
• I reply to every direct message expediently
• I return every phone call inquiry within minutes
• I allow for open scheduling of a Litigation Consult

This hustle leads to countless retentions
↳𝗔𝗻𝗱 𝘁𝗵𝗮𝘁'𝘀 𝘄𝗵𝗲𝗻 𝘁𝗵𝗲 𝘁𝗿𝘂𝗲 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝘀𝗵𝗶𝗻𝗲𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵

Multiple attorneys, paralegals, and LNCs tell me
↳"𝘞𝘦 𝘳𝘦𝘢𝘤𝘩𝘦𝘥 𝘰𝘶𝘵 𝘵𝘰 𝘮𝘢𝘯𝘺 𝘦𝘹𝘱𝘦𝘳𝘵𝘴 𝘪𝘯 𝘢 𝘧𝘪𝘦𝘭𝘥, 𝘣𝘶𝘵"

• They never called us back
• They didn't read our direct messages
• They didn't reply to our email for days

𝗜𝗻 𝘁𝗵𝗲 𝗲𝗻𝗱, failure to reply professionally in a punctual fashion leads to lost opportunities for engagements

𝙆𝙚𝙮 𝙏𝙖𝙠𝙚𝙖𝙬𝙖𝙮:
Being responsive and providing value (𝘆𝗼𝘂𝗿 𝘁𝗶𝗺𝗲) is a differentiator in who is retained and who isn't
↳Reply promptly and provide value ... 𝙞𝙩𝙨 𝟭𝟬𝟬% 𝙬𝙤𝙧𝙩𝙝 𝙞𝙩

𝗣.𝗦. - 𝗘𝘃𝗲𝗿 𝘁𝗿𝘆 𝘁𝗼 𝗿𝗲𝘁𝗮𝗶𝗻 𝗮𝗻 𝗲𝘅𝗽𝗲𝗿𝘁, 𝗼𝗻𝗹𝘆 𝘁𝗼 𝗯𝗲 𝗶𝗴𝗻𝗼𝗿𝗲𝗱?